Silicon Valley Specialties

White Glove Service Promise

Service should be

Unparalleled. Exceptional. Uncompromising. 5-Star. Outrageous.

How many times have you reached out to a promotional marketing company, and been met with indifferent service, passed off from person to person, or just had your inquiry ignored?

How often are you awake the night before a big event, wondering whether your order has shipped and will arrive on time?

How would it feel to find a promotional marketer that truly partners with you, understands your business, saves you time, and actually takes work off your plate?

When you’re evaluating a new promotional marketing partner, looking for a company that offers outrageous customer service can not only save you time, money, and headaches—it really can make your life so much easier.

We call this level of service “white glove.” This white glove approach is an extreme, radical approach to service. It’s outrageous. And it’s all about delivering a level of service that vastly exceeds your expectations.

Everything we do encompasses the white glove approach. It starts the moment you contact us, and it continues throughout your first project—and every project we work on together.

So many companies say they deliver exceptional service. But how many can truly back that up.

See what our clients are saying!

Our focus is on making sure you always have an outrageous customer experience. That’s why we’ve created our White Glove Service Promise!

The Silicon Valley Specialties White Glove Service Promise

We Strive To

Truly value each and every client. Big or small, you’re important to us.


Give every project the attention it needs. We may need to juggle a bit to meet timelines but you’ll always know where your project stands in the queue.

Communicate with you regularly.

Pivot quickly to respond to changes.

Help you keep your internal teams happy. Making you look good is our best success metric.

Let's Work Together!

Tell us your project details and let's start creating!